Skip Navigation

Afterschool FAQs

When will registration for Encore! begin and end?

Enrichment: Registration varies by session, and elementary families will be contacted by email with the registration information. Registration for each enrichment activity will close as spaces fill.

Athletics: Registration for athletics varies by activity. Families with students in the eligible age group will be contacted by email with registration information. Registration for each athletic activity will close as spaces fill.

Aftercare: Registration for aftercare is available on a rolling basis through the form emailed monthly to elementary families and found on the Aftercare web page. Early bird pricing is available each month by a noted registration due date. Late-add registration is also available through the online form throughout each month.

How many students can enroll in Encore! programs?

Enrollment maximums vary across enrichment activities, athletics, and aftercare. Registration is accepted on a first-come-first-served basis.

Where do Encore! activities take place?

Enrichment activities and aftercare take place in the Activity Center, the Sycamore classroom and outdoor play spaces. Athletic activities will vary: for example, the winter basketball team practices at the Morrison YMCA.

Where and when do I pick up my child from enrichment activities or aftercare?

Dismissal takes place at the front car line at 4:30 and 5:30pm. 

Families are welcome to register for aftercare following enrichment activities. Students will walk with an Encore! instructor to aftercare after enrichment activities, and to the car line at each pick-up time.

If you arrive early to pick up your child, you are welcome to call or text the aftercare phone at (980) 475-0197. We will do our best to bring your child to the car line early, though please note we may not be able to do so immediately.

What if I am late to pick up my child?

If you will be late, please call or text the aftercare phone at (980) 475-0197. 

If you are late for a 4:30 pick up on Mon-Thurs, your student may stay at aftercare until the 5:30 pick-up time, and you will be billed at the "late-add" rate of $12.00 for the hour of aftercare. If you arrive after 5:30pm Mon-Thurs, or 4:30pm on a Friday, a fee of $2.00 per minute will be charged per family. 

Your account through FACTS will be billed for all late pick-up charges, appearing as an “incidental charge.”

What if I need to cancel my enrollment? 

To cancel your registration, please contact the Encore! Coordinator.

Please note, refunds are generally not available for any Encore! programs. However, if you cancel your registration before the enrollment deadline, you may receive a credit toward future participation. 

What if I need to change my registration?

Registration changes are not possible for enrichment activities or athletics.

If you would like to exchange one aftercare date for another before the early bird registration deadline, please contact the Encore! Coordinator with your request. After the early bird registration deadline, exchanging dates will not be possible. Instead, please notify the Encore! Coordinator with the cancellation date, and use the online form to register for the additional date.

What if an enrichment activity does not meet the minimum enrollment?

If an enrichment activity does not meet the minimum enrollment required, the class may be canceled. Families will be notified and may choose a full refund, a transfer of the registration to aftercare, or a combination of the two options.

What if my child is absent from school on a day they participate in Encore!?

If your child will be absent from school, we appreciate you contacting Encore! Coordinator so they can document the absence or pass the information to your child’s Encore! instructor. 

Refunds will not be issued for enrichment activities or athletics due to absences. For aftercare, you may receive a credit toward future registration only if your child is absent from school due to illness.